Communication is the transfer of information
from one person to another in a manner that
clearly portrays the original thought and intent.
 
A good Sender
* Presents information in a logical sequence
* Uses language that is easily understood
* Moves people to action
 
A good Receiver:
* Listens with care to what is being said
* Asks pertinent questions for clarification
* Acts on the information received
 
By Bob Nobilini